Privacy Statement

Jute is committed to protecting your privacy and will only use the information you provide in accordance with the Data Protection Act 1998. Customer information is collected in the following way:

We use software that collects data anonymously in order to analyse behaviour, such as how long people spend on the site and what pages they view. This is done to improve the customer experience.

At this time we do not collect email addresses for marketing purposes.

Any contact details such as email address and phone number will be used to contact you regarding your order and nothing more.

Cookies are good! As with many websites your visit is tracked by cookies which are small text files containing data about your visit and are used to improve the site’s quality. You can adjust your cookie preferences via your web browser but please be advised this may affect your onsite experience.

Prices & Payment

All prices are inclusive of VAT at the current rate and are correct at the time of input.  Prices and payment are in pounds sterling.  We accept payments via Visa, Mastercard, Maestro as well as PayPal, Google Pay, Apple Pay and Shop Pay. 

Deliveries & Returns

During the COVID-19 outbreak we will be offering complimentary fully sanitised contactless local hand delivery and complimentary standard shipping to all UK mainland addresses.  Please allow longer than usual for delivery. 

Contact Us

If you need to get in touch with us here are the details: